Frequently Asked Questions
Do I need prior roofing experience?
No. Our Beginner modules assume zero experience and focus on safety, tool handling, inspection habits, and simple repairs like shingle replacement and caulking basics.
Are the techniques code-compliant?
Yes. Our lessons reference relevant sections of the International Residential Code (IRC) and manufacturer specs for shingles, membranes, and metal systems.
What certificate do I receive?
You receive a digital Certificate of Completion for each course. It documents learning outcomes and hours, suitable for portfolio and employer verification.
How do workshops work without travel?
Workshops include guided practice tasks you can complete on demo panels or mock-ups. You submit photos and notes for mentor feedback and pass criteria.
Do you provide tool lists?
Every course includes a tool and materials checklist. We explain affordable substitutions and how to maintain quality at any budget.
Can I get a refund?
We offer a 14-day refund for courses with less than 25% progress, as outlined in our Terms.
How do Fallows (favorites) work?
Click “Add to Fallows” in the catalog. The course ID is saved locally in your browser. Visit the Fallows page to manage the list.
Is there live support?
Email us at [email protected]. We reply Monday–Friday, 9am–5pm PT.